Consumer Credit File Rights Under State and Federal Law
Statutory notice required by 15 U.S.C. § 1679c
The following notice is provided in accordance with the Credit Repair Organizations Act, 15 U.S.C. § 1679c, and must be reviewed by every consumer before contracting for credit repair services.
1Statutory Notice
You have a right to dispute inaccurate information in your credit report by contacting the credit bureau directly. However, neither you nor any "credit repair" company or credit repair organization has the right to have accurate, current, and verifiable information removed from your credit report. The credit bureau must remove accurate, negative information from your report only if it is over 7 years old. Bankruptcy information can be reported for 10 years.
You have a right to obtain a copy of your credit report from a credit bureau. You may be charged a reasonable fee. There is no fee, however, if you have been turned down for credit, employment, insurance, or a rental dwelling because of information in your credit report within the preceding 60 days. The credit bureau must provide someone to help you interpret the information in your credit file. You are entitled to receive a free copy of your credit report if you are unemployed and intend to apply for employment in the next 60 days, if you are a recipient of public welfare assistance, or if you have reason to believe that there is inaccurate information in your credit report due to fraud.
You have a right to sue a credit repair organization that violates the Credit Repair Organization Act. This law prohibits deceptive practices by credit repair organizations.
You have the right to cancel your contract with any credit repair organization for any reason within 3 business days from the date you signed it.
Credit bureaus are required to follow reasonable procedures to ensure that the information they report is accurate. However, mistakes may occur.
You may, on your own, notify a credit bureau in writing that you dispute the accuracy of information in your credit file. The credit bureau must then reinvestigate and modify or remove inaccurate or incomplete information. The credit bureau may not charge any fee for this service. Any pertinent information and copies of all documents you have concerning an error should be given to the credit bureau.
If the credit bureau's reinvestigation does not resolve the dispute to your satisfaction, you may send a brief statement to the credit bureau, to be kept in your file, explaining why you think the record is inaccurate. The credit bureau must include a summary of your statement about disputed information with any report it issues about you.
The Federal Trade Commission regulates credit bureaus and credit repair organizations. For more information contact:
The Public Reference Branch Federal Trade Commission Washington, D.C. 20580
2Florida Additional Disclosure
In addition to your three-day federal cancellation right above, Florida law provides extended consumer protections:
- You have FIVE (5) BUSINESS DAYS to cancel any credit service agreement under Florida Statute 817.7001. This 5-day right exceeds the federal 3-day right, so the 5-day right applies to Florida residents.
- CrizMark LLC maintains an active surety bond as required by Florida Statute 817.7001(8). Bond information available upon written request to info@crizmarkcredit.com.
- CrizMark LLC is registered as a Credit Service Organization with the Florida Department of Agriculture and Consumer Services (FDACS). Registration details available upon written request.
3How to File a Complaint
If you believe a credit repair organization has violated the CROA, you may file complaints with:
4Questions About This Disclosure
If you have questions about this notice or your rights: